Managed IT that keeps your business online
Firewalls, Wi-Fi, patching, backups, and fast support with real SLAs. Simple plans. Clear reporting. Zero-drama IT.
- Who we’re for: manufacturers, hotels, warehouses, and growing local businesses.
- How we work: quick site check → hardening & onboarding → proactive monitoring → clear monthly reports.
- Where we serve: Springfield + surrounding towns (on-site), remote support anywhere in the U.S.
Network & Security
Firewalls, VLANs, and Wi-Fi that just work.
We harden your network, separate guest/office/machines, and keep firmware and patches current—so downtime doesn’t stand a chance.
What’s included
- Managed firewall (policy, firmware, alerts)
- VLAN design: guest, office, machines/IoT
- Wi-Fi planning & remediation (heatmapping available)
- Printer/scanner IP reservations and DNS hygiene
- Monthly change window for firmware & drivers
Great for: CNC/CAD shops, hotels with guest Wi-Fi + POS, and warehouses with scanners/label printers.
Monitoring & Patching
Fix issues before they cause outages.
24/7 monitoring and automatic patching for Windows/macOS endpoints and key infrastructure. You get a monthly health report (bi-weekly on Premium).
- OS & app patching cadence
- Device performance/health alerts
- Remote remediation and scripted fixes
- Hardware & capacity checks (NAS/NVR options)
Backup & Recovery
Because a backup you can’t restore isn’t a backup.
We set policies, monitor jobs, and run periodic restore tests so you’re never guessing.
- Endpoint & NAS backup options
- Versioning, encryption, retention
- Quarterly recovery test (Premium: more frequent)
- Clear reporting of successes & failures
Microsoft 365, Security & Device Management
Email, security, and devices—managed end-to-end.
Microsoft 365 (Business Standard/Premium), Entra ID (Azure AD), Intune for device baselines, and Defender for Business to protect users.
- Account & license management
- MFA/Conditional Access (per plan)
- Device baselines: BitLocker, updates, approved apps
- SharePoint/OneDrive guardrails & training
Cameras, NVR & NAS Care
Footage when you need it. Files where you expect them.
We keep camera/NVR storage healthy and NAS devices monitored so evidence and data are there when it matters.
- Firmware & retention reviews
- Storage capacity & SMART checks
- Alerting and basic config hygiene
- Periodic restore/file-recovery tests
Projects & Cabling (inside the building)
Tidy, documented, and ready for growth.
From AP installs and switch upgrades to labeling and cleanup—we make the rack and closet something you’re proud to open.
- AP layout & installation
- Switch refresh & port mapping
- Low-voltage cabling (in-building)
- Documentation you can hand to any auditor
Add-Ons (popular)
- Wi-Fi heatmap + survey: detailed plan to kill dead zones
- ISP failover setup & management
- EDR upgrade (beyond Defender)
- After Hours Support for urgent requests
Plans at a glance
Basic — $349/mo/site (up to 5 devices)
Firewall, guest/office VLAN, monitoring & patching, evening support, monthly report.
Pro — $549/mo/site (up to 10 devices)
Advanced VLANs, IP reservations, unlimited remote support, change window, quarterly call.
Premium — $799/mo/site (up to 20 devices)
After-hours response, NVR/NAS checks, bi-weekly reports, quarterly roadmap.
What to expect in the first 30 days
Week 1: Site check, firewall hardening, patch baseline
Week 2: VLANs set; printer/scanner IPs reserved
Week 3: Backup/restore test; Wi-Fi fixes
Week 4: Health report + 20-minute review
Ready to make downtime a non-issue?